The AED is located at the reception.
Under the stairs at the entrance, you will find luggage trolleys. We are happy to help you with loading and unloading your luggage.
You will find our bicycle shed at the rear of our hotel. You can open the door with the key of your hotel room.
It is possible to withdraw money at the reception.
Each room and suite has a safe in which you can keep your valuables. The management accepts no liability for loss or theft.
You close the safe by entering a personal 4-digit code and then pressing lock. When the safe is closed, enter the same 4-digit code to open it. In case of problems, the reception will gladly help you.
There is a small refrigerator in every room, which you can use free of charge during your stay. It also contains two free bottles of water.
You will find an extra pillow in the closet in your room. Several pillows are available on request at the reception. These are also for sale for € 44.75 each.
All emergency exits are clearly marked in the corridors, and inside your room door you will find the shortest possible route out in case of an emergency.
Smoking is strictly prohibited in the hotel. When you check in, you sign for the non-smoking policy and the associated fine in case of violation.
An iron and ironing board are available at the reception.
A limited supply of toiletries is available at the reception.
You will find a special laundry bag in your room. Here you can hand in your clothes at the reception to be cleaned. If you do this on working days before 12:00, a.m. you will have it returned the next day. This service is not available on weekends and holidays.
Free WIFI connection is available throughout the hotel. You will find this under the name "Van Der Valk Enschede".
On the first floor there are 10 multifunctional meeting rooms with a luxurious appearance and excellent WiFi. All rooms have a lot of daylight, climate control and free WiFi. In addition, all rooms are equipped with a beamer with screen or an LCD screen, flipchart and meeting facilities such as pens and notepads. Do you have a meeting soon and no location yet? View the brochure here and request a quote.
Medisch Spectrum Twente
0885551188 (only for urgent medical cases)
We can be reached 24/7 at the reception and / or you can call number 9 for the reception for all your other questions.